Incident History

March 2025

Some emails are stuck in a SENDING... state
We have identified an issue where some emails sent the evening of March 10 / the morning of March 11 appear to be stuck in a SENDING state, instead of being delivered. We have identified and resolved an issue where an internal network attached storage device became disconnected, causing some emails to get stuck in a SENDING... state, instead of actually being delivered. We are still investigating root cause further.
Mar 10, 19:00 - 19:00 CDT

February 2025

No incidents reported for this month.

January 2025

Delayed syncs to QuickBooks Online, Xero, Salesforce
This issue has been resolved. All data syncs to Xero, QuickBooks Online, and Salesforce have caught up and fully synced.
Jan 8, 06:52 - 18:27 CST