{
  "page": {
    "id": "xndm0dpk4880",
    "name": "ChargeOver",
    "url": "https://status.chargeover.com"
  },
  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
  },
  "components": [{"status":"operational","name":"Main Application","created_at":"2014-02-14T10:45:16.270-06:00","updated_at":"2026-08-24T01:00:07.970-05:00","position":2,"description":"The main ChargeOver app.","showcase":false,"start_date":null,"id":"xgcbdwp9jlmp","group_id":null,"page_id":"xndm0dpk4880"},{"status":"operational","name":"Public Website","created_at":"2014-02-14T10:46:50.236-06:00","updated_at":"2024-11-18T15:58:06.381-06:00","position":3,"description":"Our website at www.ChargeOver.com","showcase":false,"start_date":null,"id":"w1632352vvz5","group_id":null,"page_id":"xndm0dpk4880"},{"status":"operational","name":"Search","created_at":"2014-12-15T22:04:53.448-06:00","updated_at":"2025-06-07T17:11:54.151-05:00","position":4,"description":"Searching for customers, invoices, subscriptions, and other data within ChargeOver.","showcase":false,"start_date":null,"id":"0nlgkztmyh1n","group_id":null,"page_id":"xndm0dpk4880"},{"status":"operational","name":"Email Sending","created_at":"2015-05-13T22:02:58.056-05:00","updated_at":"2025-11-11T13:35:40.617-06:00","position":5,"description":"Sending emails/invoices/quotes/etc.","showcase":false,"start_date":null,"id":"723lw6x8tmkn","group_id":null,"page_id":"xndm0dpk4880"},{"status":"operational","name":"Payment Processing","created_at":"2015-05-13T22:03:11.708-05:00","updated_at":"2026-04-14T07:46:36.318-05:00","position":6,"description":"Credit card, ACH/direct debit, PayPal, and other payment processing.","showcase":false,"start_date":null,"id":"stncd5mw57yq","group_id":null,"page_id":"xndm0dpk4880"},{"status":"operational","name":"Developer Docs","created_at":"2015-05-13T22:03:22.823-05:00","updated_at":"2026-04-14T07:46:48.947-05:00","position":7,"description":"Developer documentation at: https://developer.chargeover.com/","showcase":false,"start_date":null,"id":"50x28fs0d12l","group_id":null,"page_id":"xndm0dpk4880"},{"status":"operational","name":"Integrations","created_at":"2021-06-28T11:30:24.662-05:00","updated_at":"2026-04-14T07:46:56.796-05:00","position":8,"description":"Integrations with other platforms like QuickBooks, Xero, Salesforce, etc.","showcase":false,"start_date":"2021-06-28T00:00:00.000-05:00","id":"f9f31ny0rbm8","group_id":null,"page_id":"xndm0dpk4880"}],
  "incidents": [{"name":"Intermittent downtime / trouble accessing ChargeOver","status":"resolved","created_at":"2026-08-24T16:18:40.006-05:00","updated_at":"2026-08-24T16:55:20.130-05:00","monitoring_at":"2026-08-24T16:34:37.310-05:00","resolved_at":"2026-08-24T16:55:20.115-05:00","impact":"major","shortlink":"https://stspg.io/kyqp33m5csfk","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-24T16:18:39.966-05:00","reminder_intervals":null,"id":"b9yllxngppqr","page_id":"xndm0dpk4880","incident_updates":[{"status":"resolved","body":"This incident has been resolved. \n\nA postmortem will follow.","created_at":"2026-08-24T16:55:20.115-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-24T16:55:20.115-05:00","display_at":"2026-08-24T16:55:20.115-05:00","deliver_notifications":false,"tweet_id":null,"id":"3yjw30hm02zf","incident_id":"b9yllxngppqr","custom_tweet":null,"affected_components":[{"code":"xgcbdwp9jlmp","name":"Main Application","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"ChargeOver platform is stabilizing, and we are monitoring the situation closely. More updates to follow.","created_at":"2026-08-24T16:34:37.310-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-24T16:34:37.310-05:00","display_at":"2026-08-24T16:34:37.310-05:00","deliver_notifications":true,"tweet_id":null,"id":"hkp8778lwyyc","incident_id":"b9yllxngppqr","custom_tweet":null,"affected_components":[{"code":"xgcbdwp9jlmp","name":"Main Application","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"We are currently investigating this issue.","created_at":"2026-08-24T16:18:40.231-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-24T16:18:40.231-05:00","display_at":"2026-08-24T16:18:40.231-05:00","deliver_notifications":true,"tweet_id":null,"id":"gm7gfp8ljd21","incident_id":"b9yllxngppqr","custom_tweet":null,"affected_components":[{"code":"xgcbdwp9jlmp","name":"Main Application","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Main Application","created_at":"2014-02-14T10:45:16.270-06:00","updated_at":"2026-08-24T01:00:07.970-05:00","position":2,"description":"The main ChargeOver app.","showcase":false,"start_date":null,"id":"xgcbdwp9jlmp","page_id":"xndm0dpk4880","group_id":null}]},{"name":"Scheduled maintenance","status":"completed","created_at":"2026-08-19T09:57:26.885-05:00","updated_at":"2026-08-24T01:00:08.697-05:00","monitoring_at":null,"resolved_at":"2026-08-24T01:00:08.346-05:00","impact":"maintenance","shortlink":"https://stspg.io/7gmpdjh391kj","scheduled_for":"2026-08-23T21:00:00.000-05:00","scheduled_until":"2026-08-24T01:00:00.000-05:00","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-08-19T09:57:26.879-05:00","reminder_intervals":null,"id":"7xnh4t8sv2zz","page_id":"xndm0dpk4880","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-08-24T01:00:08.346-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-24T01:00:08.346-05:00","display_at":"2026-08-24T01:00:08.346-05:00","deliver_notifications":false,"tweet_id":null,"id":"vj4b2xcydb07","incident_id":"7xnh4t8sv2zz","custom_tweet":null,"affected_components":[{"code":"xgcbdwp9jlmp","name":"Main Application","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-08-23T21:00:07.583-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-23T21:00:07.583-05:00","display_at":"2026-08-23T21:00:07.583-05:00","deliver_notifications":false,"tweet_id":null,"id":"lb1t9fzvh95x","incident_id":"7xnh4t8sv2zz","custom_tweet":null,"affected_components":[{"code":"xgcbdwp9jlmp","name":"Main Application","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"ChargeOver will undergo scheduled maintenance at this time. \n\nSome ChargeOver accounts may be unavailable for a short amount of time.","created_at":"2026-08-19T09:57:26.937-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-19T09:57:26.937-05:00","display_at":"2026-08-19T09:57:26.937-05:00","deliver_notifications":false,"tweet_id":null,"id":"9trszpbylmfg","incident_id":"7xnh4t8sv2zz","custom_tweet":null,"affected_components":[{"code":"xgcbdwp9jlmp","name":"Main Application","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Main Application","created_at":"2014-02-14T10:45:16.270-06:00","updated_at":"2026-08-24T01:00:07.970-05:00","position":2,"description":"The main ChargeOver app.","showcase":false,"start_date":null,"id":"xgcbdwp9jlmp","page_id":"xndm0dpk4880","group_id":null}]},{"name":"Scheduled maintenance","status":"completed","created_at":"2026-08-19T09:55:45.158-05:00","updated_at":"2026-08-23T01:00:13.108-05:00","monitoring_at":null,"resolved_at":"2026-08-23T01:00:12.526-05:00","impact":"maintenance","shortlink":"https://stspg.io/htb3g4x42v0q","scheduled_for":"2026-08-22T21:00:00.000-05:00","scheduled_until":"2026-08-23T01:00:00.000-05:00","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-08-19T09:55:45.150-05:00","reminder_intervals":null,"id":"b92w76wqddnw","page_id":"xndm0dpk4880","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-08-23T01:00:12.526-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-23T01:00:12.526-05:00","display_at":"2026-08-23T01:00:12.526-05:00","deliver_notifications":false,"tweet_id":null,"id":"wnfzg1s1byyt","incident_id":"b92w76wqddnw","custom_tweet":null,"affected_components":[{"code":"xgcbdwp9jlmp","name":"Main Application","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-08-22T21:00:12.238-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-22T21:00:12.238-05:00","display_at":"2026-08-22T21:00:12.238-05:00","deliver_notifications":false,"tweet_id":null,"id":"bk15td06w6mw","incident_id":"b92w76wqddnw","custom_tweet":null,"affected_components":[{"code":"xgcbdwp9jlmp","name":"Main Application","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"ChargeOver will undergo scheduled maintenance at this time. \n\nSome ChargeOver accounts may be unavailable for a short amount of time.","created_at":"2026-08-19T09:55:45.226-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-19T09:55:45.226-05:00","display_at":"2026-08-19T09:55:45.226-05:00","deliver_notifications":false,"tweet_id":null,"id":"pkhd83q6cxn2","incident_id":"b92w76wqddnw","custom_tweet":null,"affected_components":[{"code":"xgcbdwp9jlmp","name":"Main Application","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Main Application","created_at":"2014-02-14T10:45:16.270-06:00","updated_at":"2026-08-24T01:00:07.970-05:00","position":2,"description":"The main ChargeOver app.","showcase":false,"start_date":null,"id":"xgcbdwp9jlmp","page_id":"xndm0dpk4880","group_id":null}]},{"name":"Scheduled maintenance","status":"completed","created_at":"2026-08-19T09:54:39.762-05:00","updated_at":"2026-08-22T01:00:07.988-05:00","monitoring_at":null,"resolved_at":"2026-08-22T01:00:07.902-05:00","impact":"maintenance","shortlink":"https://stspg.io/rhw0k7x4gyrr","scheduled_for":"2026-08-21T21:00:00.000-05:00","scheduled_until":"2026-08-22T01:00:00.000-05:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-08-21T20:00:23.482-05:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-08-19T09:54:39.753-05:00","reminder_intervals":null,"id":"nmztj14xntww","page_id":"xndm0dpk4880","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-08-22T01:00:07.902-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-22T01:00:07.902-05:00","display_at":"2026-08-22T01:00:07.902-05:00","deliver_notifications":true,"tweet_id":null,"id":"ppc6g59wm8bx","incident_id":"nmztj14xntww","custom_tweet":null,"affected_components":[{"code":"xgcbdwp9jlmp","name":"Main Application","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-08-21T21:00:16.124-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-21T21:00:16.124-05:00","display_at":"2026-08-21T21:00:16.124-05:00","deliver_notifications":true,"tweet_id":null,"id":"wfdx2sy30btk","incident_id":"nmztj14xntww","custom_tweet":null,"affected_components":[{"code":"xgcbdwp9jlmp","name":"Main Application","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-08-21T20:00:23.295-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-21T20:00:23.295-05:00","display_at":"2026-08-21T20:00:23.295-05:00","deliver_notifications":true,"tweet_id":null,"id":"q04w59bs7wf7","incident_id":"nmztj14xntww","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"ChargeOver will undergo scheduled maintenance at this time. \n\nSome ChargeOver accounts may be unavailable for a short amount of time.","created_at":"2026-08-19T09:54:39.846-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-19T09:54:39.846-05:00","display_at":"2026-08-19T09:54:39.846-05:00","deliver_notifications":true,"tweet_id":null,"id":"539jwphb7v1q","incident_id":"nmztj14xntww","custom_tweet":null,"affected_components":[{"code":"xgcbdwp9jlmp","name":"Main Application","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Main Application","created_at":"2014-02-14T10:45:16.270-06:00","updated_at":"2026-08-24T01:00:07.970-05:00","position":2,"description":"The main ChargeOver app.","showcase":false,"start_date":null,"id":"xgcbdwp9jlmp","page_id":"xndm0dpk4880","group_id":null}]},{"name":"Scheduled maintenance window","status":"completed","created_at":"2026-08-06T10:27:26.156-05:00","updated_at":"2026-08-09T00:00:07.861-05:00","monitoring_at":null,"resolved_at":"2026-08-09T00:00:07.774-05:00","impact":"maintenance","shortlink":"https://stspg.io/s2rb1syxz2nm","scheduled_for":"2026-08-08T20:00:00.000-05:00","scheduled_until":"2026-08-09T00:00:00.000-05:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-08-08T19:01:10.311-05:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-08-06T10:27:26.147-05:00","reminder_intervals":null,"id":"snmsbk3lps15","page_id":"xndm0dpk4880","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-08-09T00:00:07.774-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-09T00:00:07.774-05:00","display_at":"2026-08-09T00:00:07.774-05:00","deliver_notifications":true,"tweet_id":null,"id":"36nysvtm8d4b","incident_id":"snmsbk3lps15","custom_tweet":null,"affected_components":[{"code":"xgcbdwp9jlmp","name":"Main Application","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-08-08T20:00:07.568-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-08T20:00:07.568-05:00","display_at":"2026-08-08T20:00:07.568-05:00","deliver_notifications":true,"tweet_id":null,"id":"rzd8gr918sk8","incident_id":"snmsbk3lps15","custom_tweet":null,"affected_components":[{"code":"xgcbdwp9jlmp","name":"Main Application","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-08-08T19:01:10.171-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-08T19:01:10.171-05:00","display_at":"2026-08-08T19:01:10.171-05:00","deliver_notifications":true,"tweet_id":null,"id":"dbmcxsjzl3qw","incident_id":"snmsbk3lps15","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We will be undergoing scheduled maintenance at this time. A small percentage of accounts may be inaccessible for short (a few minutes) amounts of time. \n\nWe are performing database upgrades to improve redundancy/fail-over (related to incident https://status.chargeover.com/incidents/lmnjlsgdvbgc )","created_at":"2026-08-06T10:27:26.272-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-06T10:27:26.272-05:00","display_at":"2026-08-06T10:27:26.272-05:00","deliver_notifications":true,"tweet_id":null,"id":"qy2rmw1rvz8t","incident_id":"snmsbk3lps15","custom_tweet":null,"affected_components":[{"code":"xgcbdwp9jlmp","name":"Main Application","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Main Application","created_at":"2014-02-14T10:45:16.270-06:00","updated_at":"2026-08-24T01:00:07.970-05:00","position":2,"description":"The main ChargeOver app.","showcase":false,"start_date":null,"id":"xgcbdwp9jlmp","page_id":"xndm0dpk4880","group_id":null}]},{"name":"Scheduled maintenance window","status":"completed","created_at":"2026-08-06T10:28:21.398-05:00","updated_at":"2026-08-08T00:00:10.507-05:00","monitoring_at":null,"resolved_at":"2026-08-08T00:00:10.443-05:00","impact":"maintenance","shortlink":"https://stspg.io/nd8s8fd821hp","scheduled_for":"2026-08-07T20:00:00.000-05:00","scheduled_until":"2026-08-08T00:00:00.000-05:00","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-08-06T10:28:21.390-05:00","reminder_intervals":null,"id":"98czv8xqfhx3","page_id":"xndm0dpk4880","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-08-08T00:00:10.443-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-08T00:00:10.443-05:00","display_at":"2026-08-08T00:00:10.443-05:00","deliver_notifications":false,"tweet_id":null,"id":"p6vcby6t08d2","incident_id":"98czv8xqfhx3","custom_tweet":null,"affected_components":[{"code":"xgcbdwp9jlmp","name":"Main Application","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-08-07T20:00:08.760-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-07T20:00:08.760-05:00","display_at":"2026-08-07T20:00:08.760-05:00","deliver_notifications":false,"tweet_id":null,"id":"94x5jy8t9hzf","incident_id":"98czv8xqfhx3","custom_tweet":null,"affected_components":[{"code":"xgcbdwp9jlmp","name":"Main Application","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"We will be undergoing scheduled maintenance at this time. A small percentage of accounts may be inaccessible for short (a few minutes) amounts of time. \n\nWe are performing database upgrades to improve redundancy/fail-over (related to incident https://status.chargeover.com/incidents/lmnjlsgdvbgc )","created_at":"2026-08-06T10:28:21.467-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-06T10:28:21.467-05:00","display_at":"2026-08-06T10:28:21.467-05:00","deliver_notifications":false,"tweet_id":null,"id":"ky6s6plvp3z7","incident_id":"98czv8xqfhx3","custom_tweet":null,"affected_components":[{"code":"xgcbdwp9jlmp","name":"Main Application","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Main Application","created_at":"2014-02-14T10:45:16.270-06:00","updated_at":"2026-08-24T01:00:07.970-05:00","position":2,"description":"The main ChargeOver app.","showcase":false,"start_date":null,"id":"xgcbdwp9jlmp","page_id":"xndm0dpk4880","group_id":null}]},{"name":"ChargeOver is inaccessible","status":"resolved","created_at":"2026-08-01T01:24:27.368-05:00","updated_at":"2026-08-01T09:58:53.872-05:00","monitoring_at":"2026-08-01T04:45:30.941-05:00","resolved_at":"2026-08-01T09:58:53.857-05:00","impact":"critical","shortlink":"https://stspg.io/5sd82fw9pvx5","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-01T01:24:27.361-05:00","reminder_intervals":null,"id":"lmnjlsgdvbgc","page_id":"xndm0dpk4880","incident_updates":[{"status":"resolved","body":"This incident has been resolved, and all services are functioning normally now. \n\nA postmortem will follow.","created_at":"2026-08-01T09:58:53.857-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-01T09:58:53.857-05:00","display_at":"2026-08-01T09:58:53.857-05:00","deliver_notifications":false,"tweet_id":null,"id":"rkmwty4s64jx","incident_id":"lmnjlsgdvbgc","custom_tweet":null,"affected_components":[{"code":"xgcbdwp9jlmp","name":"Main Application","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"We are continuing to monitor for any further issues.\n\nAutomated processes (creating invoices; running payments; syncing to QuickBooks/Xero/Salesforce) continue to catch up.","created_at":"2026-08-01T05:44:17.853-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-01T05:44:17.853-05:00","display_at":"2026-08-01T05:44:17.853-05:00","deliver_notifications":false,"tweet_id":null,"id":"2q29ml67gzxx","incident_id":"lmnjlsgdvbgc","custom_tweet":null,"affected_components":[{"code":"xgcbdwp9jlmp","name":"Main Application","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"monitoring","body":"We are continuing to monitor for any further issues.","created_at":"2026-08-01T04:46:05.452-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-01T04:46:05.452-05:00","display_at":"2026-08-01T04:46:05.452-05:00","deliver_notifications":true,"tweet_id":null,"id":"tw8gvg2vtmn3","incident_id":"lmnjlsgdvbgc","custom_tweet":null,"affected_components":[{"code":"xgcbdwp9jlmp","name":"Main Application","old_status":"major_outage","new_status":"degraded_performance"}]},{"status":"monitoring","body":"ChargeOver service has been restored. \n\nAutomated invoice generation, and automated payment processing is delayed, but will catch up rapidly and will not require any manual action by merchants. Sync of data to other platforms (QuickBooks, Xero, Salesforce) will be delayed, but will catch up rapidly, and will not require any manual re-sync.\n\nMore updates and a postmortem will be posted later.","created_at":"2026-08-01T04:45:30.941-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-01T04:45:30.941-05:00","display_at":"2026-08-01T04:45:30.941-05:00","deliver_notifications":true,"tweet_id":null,"id":"z9nqzlwn6z5v","incident_id":"lmnjlsgdvbgc","custom_tweet":null,"affected_components":[{"code":"xgcbdwp9jlmp","name":"Main Application","old_status":"major_outage","new_status":"major_outage"}]},{"status":"identified","body":"ChargeOver is currently inaccessible. \n\nWe are working on a resolution ASAP.","created_at":"2026-08-01T01:24:27.443-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-01T01:24:27.443-05:00","display_at":"2026-08-01T01:24:27.443-05:00","deliver_notifications":true,"tweet_id":null,"id":"ttd57smdtn59","incident_id":"lmnjlsgdvbgc","custom_tweet":null,"affected_components":[{"code":"xgcbdwp9jlmp","name":"Main Application","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Main Application","created_at":"2014-02-14T10:45:16.270-06:00","updated_at":"2026-08-24T01:00:07.970-05:00","position":2,"description":"The main ChargeOver app.","showcase":false,"start_date":null,"id":"xgcbdwp9jlmp","page_id":"xndm0dpk4880","group_id":null}]},{"name":"Scheduled maintenance window","status":"completed","created_at":"2026-05-13T05:52:46.322-05:00","updated_at":"2026-05-16T21:00:07.290-05:00","monitoring_at":null,"resolved_at":"2026-05-16T21:00:07.271-05:00","impact":"maintenance","shortlink":"https://stspg.io/bx1kvpb6424h","scheduled_for":"2026-05-16T17:00:00.000-05:00","scheduled_until":"2026-05-16T21:00:00.000-05:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-05-16T16:00:07.929-05:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-05-13T05:52:46.317-05:00","reminder_intervals":null,"id":"4xg9nbphrtl2","page_id":"xndm0dpk4880","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-05-16T21:00:07.271-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-16T21:00:07.271-05:00","display_at":"2026-05-16T21:00:07.271-05:00","deliver_notifications":true,"tweet_id":null,"id":"m8hdjnqs41dw","incident_id":"4xg9nbphrtl2","custom_tweet":null,"affected_components":[{"code":"xgcbdwp9jlmp","name":"Main Application","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-05-16T17:00:08.388-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-16T17:00:08.388-05:00","display_at":"2026-05-16T17:00:08.388-05:00","deliver_notifications":true,"tweet_id":null,"id":"n3827pncyrhp","incident_id":"4xg9nbphrtl2","custom_tweet":null,"affected_components":[{"code":"xgcbdwp9jlmp","name":"Main Application","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-05-16T16:00:07.751-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-16T16:00:07.751-05:00","display_at":"2026-05-16T16:00:07.751-05:00","deliver_notifications":true,"tweet_id":null,"id":"1yj2k7ltcpt7","incident_id":"4xg9nbphrtl2","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We will be undergoing scheduled network maintenance at this time. Some very short (less than 3 minutes) network degradation periods may occur while front-end load balancers are upgraded.","created_at":"2026-05-13T05:52:46.366-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-13T05:52:46.366-05:00","display_at":"2026-05-13T05:52:46.366-05:00","deliver_notifications":false,"tweet_id":null,"id":"2t54lq8t92bt","incident_id":"4xg9nbphrtl2","custom_tweet":null,"affected_components":[{"code":"xgcbdwp9jlmp","name":"Main Application","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Main Application","created_at":"2014-02-14T10:45:16.270-06:00","updated_at":"2026-08-24T01:00:07.970-05:00","position":2,"description":"The main ChargeOver app.","showcase":false,"start_date":null,"id":"xgcbdwp9jlmp","page_id":"xndm0dpk4880","group_id":null}]},{"name":"Network provider outage","status":"resolved","created_at":"2026-04-13T23:46:51.994-05:00","updated_at":"2026-04-14T07:45:14.023-05:00","monitoring_at":"2026-04-14T05:50:34.940-05:00","resolved_at":"2026-04-14T07:45:14.006-05:00","impact":"critical","shortlink":"https://stspg.io/mhzsd5cnm0lt","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-04-13T23:46:51.990-05:00","reminder_intervals":null,"id":"ml6c1mgf3qvr","page_id":"xndm0dpk4880","incident_updates":[{"status":"resolved","body":"Connectivity issues have been resolved. \n\nSome payments may need to be re-attempted. Some syncs to external platforms (QuickBooks, Xero, Salesforce, etc.) may need re-sync.","created_at":"2026-04-14T07:45:14.006-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-14T07:45:14.006-05:00","display_at":"2026-04-14T07:45:14.006-05:00","deliver_notifications":true,"tweet_id":null,"id":"ftcjt5wf0r51","incident_id":"ml6c1mgf3qvr","custom_tweet":null,"affected_components":[{"code":"xgcbdwp9jlmp","name":"Main Application","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We are continuing to monitor connectivity, and await an update from our primary data center (Flexential). \n\nChargeOver is operating normally at this time. \n\nSome payments may need to be re-attempted. Some syncs to external platforms (QuickBooks, Xero, Salesforce, etc.) may be delayed or need re-sync.","created_at":"2026-04-14T05:50:34.940-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-14T05:50:34.940-05:00","display_at":"2026-04-14T05:50:34.940-05:00","deliver_notifications":true,"tweet_id":null,"id":"6620rvz0vrn3","incident_id":"ml6c1mgf3qvr","custom_tweet":null,"affected_components":[{"code":"xgcbdwp9jlmp","name":"Main Application","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"ChargeOver is accessible again. Flexential has restored network connectivity to our data center and we are actively monitoring performance and stability. We have not yet received an official all-clear from Flexential.\n\nWe will post a final update once we have confirmed full resolution.","created_at":"2026-04-14T03:59:48.372-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-14T03:59:48.372-05:00","display_at":"2026-04-14T03:59:48.372-05:00","deliver_notifications":true,"tweet_id":null,"id":"r5jwg7hsl1z4","incident_id":"ml6c1mgf3qvr","custom_tweet":null,"affected_components":[{"code":"xgcbdwp9jlmp","name":"Main Application","old_status":"major_outage","new_status":"operational"}]},{"status":"investigating","body":"No change in status. This continues to be a network connectivity issue upstream of our infrastructure.\n\nNext update in 60 minutes or sooner if status changes.","created_at":"2026-04-14T03:00:37.739-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-14T03:00:37.739-05:00","display_at":"2026-04-14T03:00:37.739-05:00","deliver_notifications":true,"tweet_id":null,"id":"grh8q26t036q","incident_id":"ml6c1mgf3qvr","custom_tweet":null,"affected_components":[{"code":"xgcbdwp9jlmp","name":"Main Application","old_status":"major_outage","new_status":"major_outage"}]},{"status":"investigating","body":"Progress has been made in identifying the cause. Flexential's carrier vendor has isolated a faulty optical component on the affected circuit and a technician is en route to replace it. No restoration ETA has been provided yet.\n\nThis continues to be a network connectivity issue upstream of our infrastructure.\n\nNext update in 60 minutes or sooner if status changes.","created_at":"2026-04-14T01:48:04.862-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-14T01:48:04.862-05:00","display_at":"2026-04-14T01:48:04.862-05:00","deliver_notifications":true,"tweet_id":null,"id":"5nwh127239mf","incident_id":"ml6c1mgf3qvr","custom_tweet":null,"affected_components":[{"code":"xgcbdwp9jlmp","name":"Main Application","old_status":"major_outage","new_status":"major_outage"}]},{"status":"investigating","body":"No change in status. Flexential has confirmed that carrier circuits at their Chaska, MN facility remain down. Their network engineers are engaged with the carrier vendor, who is actively investigating. No restoration ETA has been provided.\n\nOur systems remain online and operational. This continues to be a network connectivity issue upstream of our infrastructure.\n\nNext update in 60 minutes or sooner if status changes.","created_at":"2026-04-14T00:58:36.928-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-14T00:58:36.928-05:00","display_at":"2026-04-14T00:58:36.928-05:00","deliver_notifications":true,"tweet_id":null,"id":"zqqvnfq24l80","incident_id":"ml6c1mgf3qvr","custom_tweet":null,"affected_components":[{"code":"xgcbdwp9jlmp","name":"Main Application","old_status":"major_outage","new_status":"major_outage"}]},{"status":"investigating","body":"ChargeOver is currently unreachable. Our upstream network provider is experiencing an outage affecting connectivity to our data center. Our systems are online and operational; this is a network issue outside of our infrastructure.\n\nOur provider is aware of the issue and is actively working toward a resolution. We do not have an ETA at this time.\n\nWe will post an update every 60 minutes until this is resolved.","created_at":"2026-04-13T23:46:52.052-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-13T23:46:52.052-05:00","display_at":"2026-04-13T23:46:52.052-05:00","deliver_notifications":true,"tweet_id":null,"id":"gg9y8w5smjm1","incident_id":"ml6c1mgf3qvr","custom_tweet":null,"affected_components":[{"code":"xgcbdwp9jlmp","name":"Main Application","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Main Application","created_at":"2014-02-14T10:45:16.270-06:00","updated_at":"2026-08-24T01:00:07.970-05:00","position":2,"description":"The main ChargeOver app.","showcase":false,"start_date":null,"id":"xgcbdwp9jlmp","page_id":"xndm0dpk4880","group_id":null}]},{"name":"Scheduled maintenance (rebalancing background processing queues; frontend routing maintenance)","status":"completed","created_at":"2026-04-02T11:06:00.212-05:00","updated_at":"2026-04-04T23:00:07.246-05:00","monitoring_at":null,"resolved_at":"2026-04-04T23:00:07.224-05:00","impact":"maintenance","shortlink":"https://stspg.io/yltqf1wzyt4p","scheduled_for":"2026-04-04T20:00:00.000-05:00","scheduled_until":"2026-04-04T23:00:00.000-05:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-04-04T19:00:08.510-05:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-04-02T11:06:00.207-05:00","reminder_intervals":null,"id":"m7cmsgz5b6mv","page_id":"xndm0dpk4880","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-04-04T23:00:07.224-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-04T23:00:07.224-05:00","display_at":"2026-04-04T23:00:07.224-05:00","deliver_notifications":true,"tweet_id":null,"id":"wn04dt54llgm","incident_id":"m7cmsgz5b6mv","custom_tweet":null,"affected_components":[{"code":"xgcbdwp9jlmp","name":"Main Application","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-04-04T20:00:09.303-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-04T20:00:09.303-05:00","display_at":"2026-04-04T20:00:09.303-05:00","deliver_notifications":true,"tweet_id":null,"id":"vtrlrf3xdmry","incident_id":"m7cmsgz5b6mv","custom_tweet":null,"affected_components":[{"code":"xgcbdwp9jlmp","name":"Main Application","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-04-04T19:00:08.384-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-04T19:00:08.384-05:00","display_at":"2026-04-04T19:00:08.384-05:00","deliver_notifications":true,"tweet_id":null,"id":"gtbjcqfbzhkq","incident_id":"m7cmsgz5b6mv","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"ChargeOver will undergo short maintenance window: \n\n* Re-balancing background processing queues (performance improvements for Salesforce, QuickBooks, and Xero syncing) \n* Frontend routing maintenance (improve performance/enhance malicious bot protection)\n\nPerformance may be degraded during the maintenance window.","created_at":"2026-04-02T11:06:00.261-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-02T11:06:00.261-05:00","display_at":"2026-04-02T11:06:00.261-05:00","deliver_notifications":true,"tweet_id":null,"id":"qcznt02yw6cn","incident_id":"m7cmsgz5b6mv","custom_tweet":null,"affected_components":[{"code":"xgcbdwp9jlmp","name":"Main Application","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Main Application","created_at":"2014-02-14T10:45:16.270-06:00","updated_at":"2026-08-24T01:00:07.970-05:00","position":2,"description":"The main ChargeOver app.","showcase":false,"start_date":null,"id":"xgcbdwp9jlmp","page_id":"xndm0dpk4880","group_id":null}]}]
}